FAQ

ENGLISH

TICKET INFORMATION

Is there a discount for people with disabilities?

Yes, please write an email to ticketing@gpfinal22.org for more information.

Do newborn babies need a ticket?

No, lap infants do not need a ticket until their 3rd birthday.

TICKET transfer

It is possible to transfer a single ticket to another person except if that ticket is part of a group order.

TICKET collection

If you choose to collect your ticket at the venue, please remember to bring your ID card. If you’re collecting a ticket for another person, please bring with you a proxy.

Can I buy a standing place ticket?

No, only seated places are allowed.

Is there a daily ticket sale, and is it possible to purchase tickets at the Venue?

Yes, it is possible to buy daily tickets but only for competitions and at the venue there will be a ticket office.

Is it possible to leave and enter the arena again during competitions?

Daily tickets and ALL EVENT ticket holders may leave and re-enter the arena during the same competition day. ALL EVENT ticket holders may be asked to show document ID.

COVID PROTOCOLThe ISU Grand Prix of Figure Skating Final will be subject to the local entry, travel and sanitary measures as well as subject to compliance with the ISU Guidelines for ISU Figure Skating Events during the COVID-19 pandemic. Additional information will be published on this website as soon as it will be made available by local authorities. Make sure to check this website regularly and before travelling to the arena.

GENERAL INFO

Is it possible to visualize the Arena from the inside to get a better idea of the seat one is about to buy?

Yes, a virtual tour of the Arena is available at www.palavelatorino.it; we recommend this to all of our customers before purchasing their tickets.

Is there a plexiglass handrail between first row seats and the ice surface?

Yes, Palavela was built with plexiglass handrails separating the first row and the field of play. They are clear and transparent, offering an optimal visual of the ice surface while sitting in the seats closest to the action. We strongly recommend going to the website www.palavelatorino.it to take the virtual tour of the arena and evaluate this issue before purchasing your tickets.

Will there be the possibility to hang banners in the arena?

Banners will be collected and hung by the organizers in the designated areas. Should COVID restrictions interfere with this procedure we will inform our public via this website immediately.

Do you offer a cloakroom/luggage room service for spectators?

No, unfortunately this service will not be available, and it is forbidden to bring luggage/bulky bags into the arena.

Who are the participating athletes?

The list of athletes qualified for the ISU Grand Prix of Figure Skating Final 2022 will be published as soon as it will be available, after the conclusion of the Junior and Senior Grand Prix circuits.

What is your camera policy?

Spectators are permitted to use small point and shoot cameras for their personal use only.  The following are not permitted:

  • No flash photography
  • No camera bags in venue
  • No use of professional cameras and/or detachable lenses
  • No camera shall produce a visual and/or audible interference of other fans’ enjoyment of the event.
  • Any resale of photography or posting photos on professional websites is strictly prohibited
  • No video recording on any device such as a camcorder, digital camera, mobile phone or any other device with video recording capabilities is allowed
I’d like to send a gift to an athlete, may I send it to the event organizing committee and/or the venue?

Due to possible covid restrictions we do not if/how it will be possible to send gifts to athletes at the present time. Additional information will be published on this website as soon as possible.